While Goog411 is still in its beta testing, it has a few kinks. It uses all the information available on Google maps and directory to locate searches. The voice recognition software is a bit analog, but knowing Google it will improve. Also when answering the prompt queries, at times, it takes two or three tries to get the voice recognition software to understand what you’re saying properly.

Bottom line:

It’s free. Its google. Use it.

Steps:

1. Call 1-800-GOOG-411 (1-800-466-4411). It’s toll free.
2. Follow the voice prompt instructions.

Goog411 key:

When you are asked for city and state, you can:

• say the city and state like "beverly hills california".
• say the zip, e.g. "nine-oh-two-one-oh".
• type the zip code using the key pad, e.g. "9-0-2-1-0".

When you are asked for a business name or category, you can:

• say a business name, like "Giovanni's pizzeria".
• say a category name, like "hardware stores".
• press "1" to spell the name of the business or category using your keypad.
• say "go back" to change city and state.

To spell the business name or category using the keypad:

• press "1" after you hear "What business name or category?".
• enter one digit per letter and we will do the rest. For instance, you would spell "toys" as "8", "6", "9", "7".

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